Announcements

Error With Mail Passwords

  • 10th May 2022
If you are experiencing password errors when trying to collect your email message check the following settings:   Incoming Mail Server: ra.generic-servers.com Outgoing Mail Server: ra.generic-servers.com   Replace those settings in your mail application and you should be ok. You can access your mail using the webmail interface as described ...
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Servers IP Addresses Migration

  • 9th May 2022

We will be migrating some of our servers IP addresses during this day. Some websites might experience a small period of downtime which will not last more than a few minutes. If your website experience a disruption of more than 30 minutes please let us know by creating a ticket.

Thank you for your understanding.

 

- Support Team

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PHP Security Issues

  • 28th March 2020
Attention to ALL of our customers: As of December 6th, 2018, the latest version of PHP is 7.3. It also is undoubtedly the greatest to date. Versions 5.5, 5.6, even 7.0, have now reached EOL (End of Life) state. It’s a standard part of every release cycle of PHP. Once a certain version reaches its EOL, PHP would cut out the security support ...
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Automatic Invoicing is Back Up

  • 4th September 2019

Thanks everyone for having patience while we switched our billing system.  The system is back up.  For this month, recurring payments need to be paid manually for the first time and after that it should be automatically charged to the credit card on file.

 

Thanks again,

Billing Team

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