Maintenance Notice

23rd September 2024

We're sending this notice to inform you that scheduled maintenance will begin tomorrow, September 24th, at 3 PM EDT (UTC-04:00, roughly 30 hours from now) on the underlying infrastructure powering your service with us. We do not anticipate any major service interruption but you may notice a brief pause and/or a reboot of your service lasting a few ...

Error With Mail Passwords

10th May 2022

If you are experiencing password errors when trying to collect your email message check the following settings: Incoming Mail Server: ra.generic-servers.com Outgoing Mail Server: ra.generic-servers.com Replace those settings in your mail application and you should be ok. You can access your mail using the webmail interface as described ...

Servers IP Addresses Migration

9th May 2022

We will be migrating some of our servers IP addresses during this day. Some websites might experience a small period of downtime which will not last more than a few minutes. If your website experience a disruption of more than 30 minutes please let us know by creating a ticket.

Thank you for your understanding.

- Support Team

PHP Security Issues

28th March 2020

Attention to ALL of our customers: As of December 6th, 2018, the latest version of PHP is 7.3. It also is undoubtedly the greatest to date. Versions 5.5, 5.6, even 7.0, have now reached EOL (End of Life) state. It’s a standard part of every release cycle of PHP. Once a certain version reaches its EOL, PHP would cut out the security support ...

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