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Announcements

cPanel Zero Day Exploit - Network wide protections in place for cPanel and WHM logins/ports

  • 28th April 2026
IMPORTANT – Please read immediately cPanel announced that a zero-day authentication/privilege escalation bug that affects almost all known (both EoL and supported) cPanel versions was discovered a short while ago and successful exploits have been seen in the wild.At this time, a limited scope of information is available about the bug and the ...
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Maintenance Notice

  • 23rd September 2024
We're sending this notice to inform you that scheduled maintenance will begin tomorrow, September 24th, at 3 PM EDT (UTC-04:00, roughly 30 hours from now) on the underlying infrastructure powering your service with us. We do not anticipate any major service interruption but you may notice a brief pause and/or a reboot of your service lasting a few ...
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Error With Mail Passwords

  • 10th May 2022
If you are experiencing password errors when trying to collect your email message check the following settings:   Incoming Mail Server: ra.generic-servers.com Outgoing Mail Server: ra.generic-servers.com   Replace those settings in your mail application and you should be ok. You can access your mail using the webmail interface as described ...
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Servers IP Addresses Migration

  • 9th May 2022

We will be migrating some of our servers IP addresses during this day. Some websites might experience a small period of downtime which will not last more than a few minutes. If your website experience a disruption of more than 30 minutes please let us know by creating a ticket.

Thank you for your understanding.

 

- Support Team

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