Important Notice: Action Required – Update Your Payment Information

10th July 2026

Dear Valued Customer, As part of an upgrade to our payment processing system, we have transitioned to a new credit card payment provider. For security and compliance reasons, all customers are required to re-enter their credit card information in their client account. This allows our new payment processor to securely generate a new payment token ...

cPanel Zero Day Exploit - Network wide protections in place for cPanel and WHM logins/ports

28th April 2026

IMPORTANT – Please read immediately cPanel announced that a zero-day authentication/privilege escalation bug that affects almost all known (both EoL and supported) cPanel versions was discovered a short while ago and successful exploits have been seen in the wild.At this time, a limited scope of information is available about the bug and the ...

Maintenance Notice

23rd September 2024

We're sending this notice to inform you that scheduled maintenance will begin tomorrow, September 24th, at 3 PM EDT (UTC-04:00, roughly 30 hours from now) on the underlying infrastructure powering your service with us. We do not anticipate any major service interruption but you may notice a brief pause and/or a reboot of your service lasting a few ...

Error With Mail Passwords

10th May 2022

If you are experiencing password errors when trying to collect your email message check the following settings: Incoming Mail Server: ra.generic-servers.com Outgoing Mail Server: ra.generic-servers.com Replace those settings in your mail application and you should be ok. You can access your mail using the webmail interface as described ...

By Month

By Month

Support

Announcements

Important Notice: Action Required – Update Your Payment Information

cPanel Zero Day Exploit - Network wide protections in place for cPanel and WHM logins/ports

Maintenance Notice

Error With Mail Passwords

Support

By Month

By Month

Support

Announcements

Important Notice: Action Required – Update Your Payment Information

cPanel Zero Day Exploit - Network wide protections in place for cPanel and WHM logins/ports

Maintenance Notice

Error With Mail Passwords

Support

Generate Password